Why giving bad news on projects can literally hurt
Excerpt from my book Delivering Bad News in Good Ways
My book titled Delivering Bad News in Good Ways is coming out in April so naturally I’ve been doing a lot thinking and writing about communication – style, medium, content, process, and expectations. One chapter of the book reaches into our childhood to understand why we struggle as adults with giving bad news so I’ve decided to explore that a bit here before writing that chapter.
